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ADA Guidelines

Notice of Compliance

It is the policy of the City of Sunny Isles Beach (“City”), under Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA) and related federal and state laws, that no person shall be discriminated against because of a disability. Furthermore, these laws require federal-aid recipients and other government entities to take affirmative steps to reasonably accommodate those with disabilities and ensure that their needs are equitably represented in the City’s transportation programs, activities, facilities and services.

The City of Sunny Isles Beach will make every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities. The City will also make every effort to ensure that its advisory committees, public involvement activities and all other programs, services and activities include representation by communities with disabilities and disability service groups.

ADA Transition Plan

The City has developed an ADA Transition Plan to better serve its community and develop policies and practices for implementing physical pedestrian improvements within the public right of way of the City. The goal is to continue to provide safe and usable pedestrian facilities for all pedestrians and to assure compliance with all federal, state and local regulations and standards.

ADA Transition Plan(PDF, 812KB)

ADA Coordinator

The City of Sunny Isles Beach has established an ADA Coordinator to facilitate assistance for disabled residents and visitors. The ADA Coordinator also investigates and seeks to resolve any complaints regarding accessibility to City facilities or programs.

Questions, concerns, comments or requests for accommodation should be made to the City’s ADA Coordinator:

Yael Londono
City of Sunny Isles Beach Government Center, 4th Floor
18070 Collins Avenue
Sunny Isles Beach, FL 33160
Email: ylondono@sibfl.net
Phone Number: 305.792.1809
Hearing Impaired: 305.792.1589

Americans with Disabilities Act Grievance Procedure

Purpose

The City of Sunny Isles Beach has adopted an internal grievance procedure for prompt and equitable resolution of complaints alleging any actions prohibited by Title II of the Americans with Disabilities Act (“ADA”). Any qualified individual who feels they have been discriminated against on the basis of disability in any program or service provided by the City, pursuant to the ADA provisions, may file a complaint with the City’s ADA Coordinator.

Procedure

The complaint should be filed on the ADA Grievance Form, which is prepared by the City and available to submit electronically on the City’s website. These forms are also available upon request at the City Clerk’s Office. All ADA complaints submitted by mail or fax, excluding those filed against the ADA Coordinator, should be addressed to:

All ADA complaints submitted by mail or fax, filed against the ADA Coordinator should be addressed to:

City Manager’s Office & City Attorney’s Office
City of Sunny Isles Beach
18070 Collins Avenue
Sunny Isles Beach, FL 33160
PH: 305.792.1701
FAX: 305.792.1561
TTY Line: 305.792.1590

If the complaint is not filed on the grievance form, it should nonetheless be in writing and contain the name, address and telephone number of the person(s) filing the complaint with a description of the alleged discrimination such as the location of the City program or service involved, the date of occurrence, why the individual believes he/she is being discriminated against on the basis of a disability, and action requested from the City to correct the problem. Upon request, alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, may be made available for persons with disabilities.

An oral grievance can be filed by contacting the ADA Coordinator. The oral grievance will be reduced to writing by the ADA Coordinator utilizing the ADA Grievance Form.

The complaint should be submitted by the Grievant and/or his/ her designee as soon as possible but no later than 60 business days after the alleged violation.

Submit Grievance Form

Submit Online (This form will be submitted to the Human Resources Department and the City Attorney’s Office)

Complaint Resolution

Within 5 business days after receipt of the complaint, the ADA Coordinator will contact the Grievant in writing acknowledging receipt of the complaint. If possible, informal resolutions can be suggested at that time and a written confirmation will be provided by the ADA Coordinator. The written confirmation shall be signed by the ADA Coordinator and the Grievant, as final resolution of the complaint.

If further research of the issues is required, the ADA Coordinator shall have 30 days from the date of acknowledging receipt of the complaint to conduct an investigation necessary to determine the validity of the alleged discrimination and provide a written response to the Grievant. Where appropriate, the City shall provide the Grievant with a format accessible response, such as large print, Braille, or audio tape. The response will explain the position of the City of Sunny Isles Beach and offer options for substantive resolution of the complaint.

Filing an Appeal

If the Grievant is dissatisfied with the recommended resolution by the ADA Coordinator, the Grievant and/or his/her designee may appeal the decision of the ADA Coordinator to the City Manager, or designee, within 15 business days from the date of the written recommendation by the ADA Coordinator.

Within 15 business days after the receipt of the appeal, the City Manager, or designee, will meet with the complainant to discuss the complaint and possible solutions. Within 15 business days after the meeting, the City Manager, or designee, will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

Record Keeping

The ADA Coordinator shall maintain the records relating to complaints filed with the City of Sunny Isles Beach for a period of at least three (3) years.

ADA Employment Guide to Reasonable Accommodation

The Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973 (Section 504) require that an employer must reasonably accommodate a known disability of a qualified individual with a disability (satisfies the requisite skill, experience, education, and other job-related requirements of the position, and can perform the essential functions with or without a reasonable accommodation) unless the accommodations would result in undue hardship to the employer.

ADA People with Disabilities Citizens Survey

The City of Sunny Isles Beach provides this survey to make sure we are following ADA guidelines. If you are a person with a disability or have had experience with disabled persons, we would appreciate your completing this survey.

If you need assistance in completing this form, please contact Human Resources at 305.792.1708. For special needs call 305.792.1590(TTY).

Complete Survey