Condominium Resources

Florida law (chapter 718 FSS) and Florida rules (chapter 61B FAC) govern the operation of condominium associations. Florida’s legislature has designated the Department of Business and Professional Regulation’s Division of Condominiums, Timeshares and Mobile Homes (CTMH) to investigate and enforce violations of the Condominium Act. Individuals with complaints about their condominium association or property manager need to file their complaint with DBPR.

CTMH has jurisdiction to investigate Condo Complaints related only to:

  • Financial issues related to operating budgets, reserve schedules, financial records and notices of meetings for budget or other financial-related meetings.
  • The maintenance of and unit owner access to association records
  • Elections
  • The procedural completion of structural integrity reserve studies.

How to File a Complaint

  • Visit Florida DBPR Website
  • On the homepage, click the link "File a Complaint."
  • Depending on the type of complaint, choose either "Condominiums/Cooperatives" or "Community Association Managers and Firms."
  • New users create an account and returning users login to file the complaint. 

The Sunny Isles Beach Police Department is available for general information and guidance about your condominium association. 

Office of the Condominium Ombudsman

The Office of the Condominium Ombudsman develops policies and procedures to assist unit owners, boards of directors, board members, community association managers and other affected parties to understand their rights and responsibilities as set forth in Florida Law and the condominium documents governing their respective association.

The Office the Ombudsman also oversees the Election Monitor Program, where 15% of the total voting interest or six-unit owners, whichever is greater, may petition to appoint an election monitor to attend the annual meeting of the unit owners and conduct the election of directors.

Residents may email the Office of the Ombudsman at Ombudsman@MyFloridaLicense.com for additional condo-related questions and concerns.

Additional Resources 

CTMH Education

To learn more about condo educational resources and to make requests for free in-person and/or virtual webinars, please contact the CTMH Education Section by calling 954.202.6831 or emailing CTMHEducation@MyFloridaLicense.com.

 

Miami-Dade County Condominium Special Assessment Program

Miami-Dade County offers some condo owners loans up to $50,000 to cover costs associate with special assessments.